Return & Refund Policy
Your satisfaction is our priority. Easy returns and hassle-free refunds for our premium products.
Our Commitment
We stand behind the quality of our premium cigar accessories. If you're not completely satisfied with your purchase, we offer a straightforward return and refund process.
Return Conditions
We accept returns within 7 days of delivery under the following conditions:
Original Condition
The product must be unused and in its original packaging with all accessories.
Timely Initiation
Return request must be initiated within 7 days of delivery date.
Damage Reporting
Any damage or defects must be reported within 48 hours of delivery.
Refund Process
Refunds will be credited to your original payment method within 5–7 business days after approval.
Request Return
Contact us or use your account
Ship Product
Send item back to us
Get Refund
Receive money in 5-7 days